REGULATIONS

The Regulations are established to ensure all guests an orderly, serene, and peaceful use of the facility. These regulations have a contractual nature; therefore, the submission of a booking and/or the completion of data on the Guest Portal formally and effectively implies the Client's acceptance of these Regulations in every clause and provision. The relationship with Bologna District is governed by Italian law, and failure to comply with the aforementioned law will result in the Guest's removal and notification to the public security authorities, police, or carabinieri.

Documents – At the time of booking or immediately afterward, the Client is required to upload their own and their companions’ documents on the Guest Portal or send them directly to Bologna District at least 24 hours before the arrival date, and in any case, no later than 5:00 PM on the day of arrival. This is necessary for identification and to allow registration and communication of the guest's presence to the police authorities, as required by law. The provision of data and/or submission of documents is an essential condition for availing of the service. If the deadline mentioned above expires without the required documentation being uploaded or sent, Bologna District will not provide the Client with the Access Code necessary for self-check-in (where applicable) and/or key delivery, and access to the unit will not be permitted, with all amounts paid by the Client being retained.

Booking Conditions – By submitting the booking, the Client confirms that they have read and expressly accept the Booking Conditions, which form an integral part of these Regulations.

Security Deposit and Pre-authorization – Bologna District will pre-authorize an amount of €200.00 (two hundred) on the credit card provided by the Client at the time of booking as a security deposit for damages and/or any verified removal of items from the occupied unit. By submitting the booking and accepting these Regulations, the Client expressly and in advance authorizes this pre-authorization, as well as any charges to the same credit card for amounts that may be due to Bologna District at the end of the stay, for the reasons indicated and based on the provisions in the subsequent sections.

Guest Registration – It is strictly forbidden to allow access to the facility and/or the apartment to guests or individuals who have not been duly registered at the time of booking or afterward.

Check-in and Check-out Times – Apartments are available for check-in from 3:00 PM on the day of arrival and must be vacated strictly by 10:00 AM on the day of departure unless otherwise agreed and authorized. In the event of late check-out beyond the indicated time, an additional charge of €80 will be automatically applied, with a maximum permitted time of 12:30 PM and only upon prior availability request. Beyond this time, subject to availability, an additional overnight stay charge will be automatically applied based on the current rates. Rates are calculated on a daily basis regardless of the time of entry.

Customer Care – The Customer Care service provided by Bologna District is available to Guests from Monday to Friday, from 9:00 AM to 6:00 PM. Outside of these days and hours, operator assistance will be provided only in cases of proven urgency, following a message from the Client.

Luggage Storage – Guests may store their luggage in a designated, unattended area during the Customer Care service hours mentioned above. Bologna District management declines any responsibility for luggage and items stored by Guests and will not be liable for any compensation. The Management reserves the right, at its sole discretion, to refuse luggage or other personal belongings for storage.

Quiet Hours – From 1:30 PM to 4:00 PM and from 10:30 PM to 8:00 AM, Clients are required to observe the utmost silence and maintain behavior that does not in any way disturb other guests' rest. This includes avoiding loud voices in the sleeping area, wearing noisy shoes such as clogs, slamming doors, and making any kind of excessive noise. Television and radio use is permitted during these hours, provided the volume is kept low.

Wi-Fi – The facility offers free Wi-Fi for Clients' exclusive use. Bologna District is not responsible for any malfunctions caused by the network provider but will forward any reports received from Clients to the provider.

Stay of Minors – Minors not accompanied by parents/guardians, and therefore not in possession of the appropriate documentation, are not allowed to stay in the Bologna District facility. Parents (or legal guardians) are responsible for the actions of minors within the facility and must ensure they behave appropriately towards other guests, particularly with respect to maintaining silence, which the company guarantees to its guests, and avoiding any damage of any kind.

Pets – Bologna District reserves the right to accept pets in its facility, provided their presence is duly communicated and declared at the time of booking, specifying the type and size of the animal. If the presence of the pet is accepted, a pet fee of €50.00 (fifty) will be charged. Failure to communicate and obtain prior approval for a pet's presence will result in an increased pet fee of €100.00 (one hundred). The Client must ensure the pet does not cause disturbances, noise, or damage to other guests and the facility. Only pets compliant with health regulations are allowed. The Management may request compensation for any damages caused.

No Smoking Policy – The Bologna District facility is a "smoke-free" environment. Smoking is strictly prohibited inside the apartment and common areas (except for outdoor spaces). Any violation of this rule, confirmed through post-check-out verification, will necessitate special cleaning of the unit and furnishings, particularly fabric items, including two ozone sanitation treatments. Due to the high costs of these interventions, Bologna District will charge violators a penalty of €500.00 (five hundred).

Bed Configuration and Linen Replacement – Clients must specify any bed configuration preferences or requests at the time of booking and no later than 24 hours before the scheduled check-in date to allow the unit to be prepared differently from the standard setup. Apartment linens are replaced according to vacation rental regulations—at check-in and check-out. In exceptional cases, an additional linen change may be authorized upon the Client’s request, incurring an extra cost of €25 per room for each bed linen or bathroom linen change. It is forbidden to remove linens from the occupied unit. If post-check-out inspection reveals missing linens, Bologna District will charge the Client the purchase cost of the missing items.

Waste Separation and Energy Saving – Bologna District’s policy mandates waste separation. Clients are required to sort their waste and use the appropriate recycling bins located outside the facility. Clients are encouraged to avoid wasting water and electricity when leaving the apartment.

Extra Cleaning – If the Guest leaves the occupied unit in poor condition, fails to wash dishes, and/or does not dispose of trash, requiring more intensive cleaning than usual, an additional charge of €50.00 (fifty) will be applied.

Inventory Verification and Damage Compensation – If damages to the facility, furnishings, or equipment are found after check-out or during the stay, the Client must compensate for the replacement value. The Client must check the completeness and functionality of the unit’s equipment within two hours of check-in, using the inventory list available in the apartment. Any issues must be reported within this timeframe. If no reports are made, the unit will be considered correctly delivered. The Customer Care team will assess damages and notify the Client within two working days post-check-out, charging any due amounts accordingly.

City Tax – The Municipality of Bologna has introduced a City Tax, payable by guests at accommodation facilities. This tax is not included in the rates indicated on the website and must be paid at registration on the Guest Portal before check-in or will be collected in cash or charged to the Client’s credit card at check-out.

Booking Cancellation Policy

Standard Rate: Free cancellation up to 5 days before arrival. Late cancellations or no-shows will be charged the total booking amount.

Non-Refundable Rate: Full prepayment required; no refund in case of cancellation or early departure.

PRIVACY POLICY

In compliance with the obligations deriving from national legislation (Legislative Decree 30 June 2003 n. 196, Code regarding the protection of personal data) and community, (European regulation for the protection of personal data n. 679/2016, GDPR) and subsequent modifications, this site respects and protects the privacy of visitors and users, putting in place every possible and proportionate effort not to infringe the rights of users.
This privacy policy applies exclusively to the online activities of this site and is valid for visitors/users of the site. It does not apply to any information collected through channels other than this website.
The purpose of the privacy information is to provide maximum transparency regarding the information that the site collects and how it uses it.

LEGAL BASIS OF THE TREATMENT
This site processes data based on consent. With the use or consultation of this site, visitors and users explicitly approve this privacy statement and consent to the processing of their personal data in relation to the methods and purposes described below, including any disclosure to third parties if necessary for the provision of a service.
The provision of data and therefore the Consent to the collection and processing of data is optional, the User can deny consent, and can revoke an already given consent at any time, by writing an email to [email protected]. However, denying consent may make it impossible to provide some services and the browsing experience on the site could be compromised.
Starting from 25 May 2018 (date of entry into force of the GDPR), this site will process some of the data based on the legitimate interests of the data controller.

DATA COLLECTION AND PURPOSE
Like all websites, this site also makes use of log files in which information collected in an automated manner is kept during user visits. The information collected may be the following:
- internet protocol (IP) address;
- type of browser and parameters of the device used to connect to the site;
- name of the internet service provider (ISP);
- date and time of visit;
- web page of origin of the visitor (referral) and exit;
- country of origin;
- possibly the number of clicks.
The collection of data and information takes place for the following purposes:
- in an exclusively aggregated and anonymous form in order to verify the correct functioning of the site. None of this information is related to the natural person-User of the site, and does not allow identification in any way (from 25 May 2018 this information will be treated on the basis of the legitimate interests of the owner);
- for security purposes (spam filters, firewalls, virus detection), the automatically recorded data may possibly also include personal data such as the IP address, which could be used, in accordance with the laws in force on the subject, in order to block attempts at damage to the site itself or to cause damage to other users, or in any case harmful activities or activities constituting a crime. These data are never used for user identification or profiling, nor crossed with other data, nor provided to third parties, but used only for the purpose of protecting the site and its users (from 25 May 2018 this information will be treated based on the legitimate interests of the owner);
- communicate the data to third parties who perform functions necessary or instrumental to the operation of the service, and in particular in order to fulfill the obligations regarding public safety.
The data collected by the site during its operation are used exclusively for the purposes indicated above and kept for the time strictly necessary to carry out the specified activities. In any case, the personal data collected by the site will never be provided to third parties, for any reason, unless it is a legitimate request by the judicial authority and only in the cases provided for by law. However, the data may be provided to third parties if this is necessary for the provision of a specific service requested by the User or for the execution of security checks or site optimization.
The data used for site security purposes (blocking attempts to damage the site) are kept for 7 days.

PLACE OF TREATMENT
The data collected by the site are processed at the headquarters of the Data Controller and at the web hosting data center. The web hosting (Solution Plus Srl) is located in the European Economic Area and acts in accordance with European standards.

COOKIES
As is customary on all websites, this site also uses cookies, small text files that allow you to store information on visitor preferences, to improve the site's functionality, to simplify navigation by automating procedures (eg. Login, site language) and for the analysis of the use of the site.
Session cookies are essential to be able to distinguish between connected users, and are useful to prevent a requested functionality from being provided to the wrong user, as well as for security purposes to prevent cyber attacks on the site. Session cookies do not contain personal data and last only for the current session, i.e. until the browser is closed. No consent is required for them.
The functionality cookies used by the site are strictly necessary for the use of the site for which no consent is required.
By using the site, continuing to browse the site, or by clicking OK on the banner present when first accessing the site, the visitor expressly consents to the use of cookies and similar technologies, and in particular to the registration of these cookies on his terminal for the purposes indicated above, or access via cookies to information on your terminal.

DISABLING COOKIES
Cookies are connected to the browser used and CAN BE DISABLED DIRECTLY FROM THE BROWSER, thus refusing/withdrawing consent to the use of cookies. It should be noted that disabling cookies could prevent the correct use of some functions of the site itself.
Instructions for disabling cookies can be found on the following web pages:
Mozilla Firefox - Microsoft Internet Explorer - Microsoft Edge - Google Chrome - Opera - Apple Safari

THIRD PARTY COOKIES
This site also acts as an intermediary for third-party cookies, used to be able to provide additional services and features to visitors and to improve the use of the site itself, such as buttons for social networks. This privacy policy does not apply to services provided by third parties, and this site has no control over their cookies, which are entirely managed by third parties and has no access to the information collected through said cookies. The data transfer contract takes place directly between the user/visitor and the third parties, while this site does not participate in any way in this transfer. As a consequence of this, information on the use of these cookies and their purposes, as well as on the methods for disabling them, are provided directly by the third parties on the pages indicated below.
In particular, this site uses cookies from the following third parties:
- Google (Google Analytics cookie): Google Analytics is a Google analysis tool which through the use of cookies (performance cookies) collects anonymous navigation data (truncated at the last octet) in order to examine the use of the site by part of the users, compile reports on the activities on the site and provide other information, including the number of visitors and the pages visited. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google's behalf. Google will not associate the IP address with any other data held by Google. The data transmitted to Google are stored on Google's servers in the United States.
On the basis of a specific agreement with Google, which is designated as responsible for the processing of user data, the latter undertakes to process the data on the basis of the requests of the Owner, given directly through the software settings. Based on these settings, the advertising and data sharing options are deactivated.
Further information on Google Analytics cookies can be found on the Google Analytics Cookie Usage on Websites page.
The user can selectively disable the collection of data by Google Analytics by installing the appropriate component provided by Google on his browser (opt out).
- Youtube: a platform owned by Google, for sharing videos, which uses cookies to collect information from users and navigation devices. The videos on the site do not convey cookies when accessing the page, as the "advanced privacy (no cookies)" option has been set according to which YouTube does not store information about visitors unless they voluntarily reproduce the video.
For further information on the use of data and their treatment by Google, it is recommended to read the information on the appropriate page prepared by Google, and on the page on How data is used by Google when using sites or apps of partners.
Social networking plugins
This site also incorporates plugins and/or buttons for social networks, in order to allow easy sharing of content on your favorite social networks. These plugins are programmed so as not to set any cookies when accessing the page, to safeguard user privacy. Eventually cookies are set, if so provided by social networks, only when the user makes effective and voluntary use of the plugin. Keep in mind that if the user browses being logged into the social network then he has already consented to the use of cookies conveyed through this site when registering with the social network.
The collection and use of the information obtained through the plugin are governed by the respective privacy policies of the social networks, to which please refer.
- Facebook - (cookie information link)
- Google+ - (cookie information link).
- Instagram - (cookie information link)
- Twitter - (cookie information link)
- LinkedIn - (cookie information link)

Transfer of data to non-EU countries
This site may share some of the data collected with services located outside the European Union area. In particular with Google, Facebook and Microsoft (LinkedIn) through social plugins and the Google Analytics service. The transfer is authorized on the basis of specific decisions of the European Union and of the Guarantor for the protection of personal data, in particular decision 1250/2016 (Privacy Shield - here the information page of the Italian Guarantor), for which no further consent is required. The companies mentioned above guarantee their adherence to the Privacy Shield.
Security measures
This site processes user data in a lawful and correct manner, adopting the appropriate security measures aimed at preventing unauthorized access, disclosure, modification or unauthorized destruction of data. The processing is carried out using IT and/or telematic tools, with organizational methods and with logic strictly related to the purposes indicated. In particular, the site management software is constantly updated and regularly scanned in order to check for the presence of viruses and dangerous codes.
In addition to the owner, in some cases, categories of persons in charge involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third party technical service providers, postal couriers, hosting providers, IT companies, communication agencies).

USER RIGHTS
Pursuant to European Regulation 679/2016 (GDPR) and art. 7 of Legislative Decree 30 June 2003, n. 196 http://www.garanteprivacy.it/web/guest/home/docweb/-/docweb-display/docweb/1311248 , the User can, according to the methods and within the limits established by current legislation, exercise the following rights:
- object in whole or in part, for legitimate reasons, to the processing of personal data concerning him for the purpose of sending advertising material or direct sales or for carrying out market research or commercial communication;
- request confirmation of the existence of personal data concerning him (right of access);
- know its origin;
- receive intelligible communication;
- have information about the logic, methods and purposes of the processing;
- request the updating, rectification, integration, cancellation, transformation into anonymous form, blocking of data processed in violation of the law, including those no longer necessary for the pursuit of the purposes for which they were collected;
- in cases of treatment based on consent, receive at the sole cost of any support, your data provided to the owner, in a structured and readable form by a data processor and in a format commonly used by an electronic device;
- the right to lodge a complaint with the Supervisory Authority (Privacy Guarantor - link to the Guarantor's page);
- as well as, more generally, to exercise all the rights that are recognized by the current provisions of the law.
In the event that the data are processed on the basis of legitimate interests, the rights of the data subjects are in any case guaranteed (except for the right to portability which is not envisaged by the regulations), in particular the right to object to the processing which can be exercised by sending a request to the data controller.
Requests should be addressed to the Data Controller.

DATA CONTROLLER
The data controller in accordance with the laws in force is the administrator of BOLOGNA DISTRICT SRL. - C.F. /P.I. 04228771202 - R.I 04228771202 - REA BO - 578101 - who can be contacted via the CONTACTS section or the contacts listed at the bottom of the website pages.

UPDATES
This privacy policy is updated on 26/04/2023.